Unfortunately, we have to inform you that event tickets are generally excluded from cancellation. According to Section 312g (2) No. 9 BGB, there is no right of cancellation for contracts in connection with leisure activities if the contract stipulates a specific date or period for the provision of the service.
However, as your ticket is not personalised, you have the option of passing it on or selling it without any challenges. We hope that, despite the circumstances, you will find someone who can use your ticket. You can use classified adverts, Ebay or our Greatorticket exchange on Facebook. The ticket does not have to be rewritten.